Last updated September 7, 2026

Privacy Policy

Salem Junk Removal ("we", "us") is a junk removal business in Richmond, Virginia. This policy explains what information we collect when you use this website or contact us, how we use it, and the choices you have.

What We Collect

We only collect what we need to quote and complete your job:

Contact details you give us: first and last name, phone number, email address, and zip code.
Job details you give us: a description of what needs to go, photos you send by text, and the address where the job is.
Messages: the text messages, emails, and calls you exchange with us about your quote or job.
Basic website data: the pages you visit and the device and browser you use, collected through standard server logs.

How We Use It

To reply to your quote request and send you a price.
To schedule, confirm, and complete your pickup.
To follow up after a job, including asking for a review.
To keep records of the work we did and the payments we received.
To improve this website.

Text Messages

Submitting the quote form does not sign you up for text messages. If you text us first, we may reply about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us at(804) 822-7662 or salemrvajunk@gmail.com.

Your phone number and your consent to receive texts are never sold, rented, or shared with third parties or affiliates for their marketing purposes.

Who We Share It With

We do not sell your information. We share it only with:

Service providers that run our phone, text messaging, email, scheduling, and payment tools, and only so they can do that work for us.
Google and Meta, when analytics and advertising measurement are enabled, for the website activity described below.
Authorities when the law requires it.

How Long We Keep It

We keep quote requests and job records for as long as we need them to run the business and meet our tax and legal obligations. You can ask us to delete your information at any time, and we will unless we are required to keep it.

Your Choices

Reply STOP to any text to opt out of text messages.
Email us to see, correct, or delete the information we hold about you.
You can disable website tracking below. We also respect Global Privacy Control and Do Not Track browser signals.

Website Analytics and Advertising

Address search uses Google Maps. As you type a pickup address, your search is sent to Google to provide suggestions. You can also enter your address manually. See Google’s Privacy Policy.

We store the campaign tags and referring website that brought you here for up to 30 days in your browser. This helps us understand which ads and pages bring people to Salem. When configured, Google Analytics and Meta Pixel receive page views and interactions with our call and quote buttons. These services may use cookies and device information to measure advertising. Our tracking events do not include the name, email, phone number, or job details you enter in the quote form.

Children

This website is for adults. We do not knowingly collect information from anyone under 18.

Changes

If we change this policy we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.

Contact

Salem Junk Removal
919 East Main Street, Suite 1000, Richmond, VA 23219
(804) 822-7662
salemrvajunk@gmail.com